Privacy Policy

PRIVACY STATEMENT

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?

This Data Protection Notice (“Notice”) sets out the basis on which Sirencharm (“we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data held by organizations which we have engaged to collect, use, disclose, or process personal data for our purposes.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2: CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time, by contacting us via email: support@sirencharm.art

SECTION 3: DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4: ACCURACY OF PERSONAL DATA

We will make a reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.

SECTION 5: SECURITY AND PROTECTION OF PERSONAL DATA

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

SECTION 6: RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

SECTION 7: TRANSFER OF PERSONAL DATA OUTSIDE OF UNITED STATES

We will ensure that any transfers of personal data to a territory outside of the UNITED STATES will be in accordance with the PDPA to ensure a standard of protection for personal data so transferred that is comparable to the protection under the PDPA.

We may disclose personal data to our global offices where it is necessary (i) to meet the purpose for which you have submitted the information; or (ii) to enable you to receive information at a later date that may be relevant and of interest to you. We may also transfer all data in our possession to a successor-in-interest to our business or assets.

SECTION 8: Shopify

Our store is hosted on Shopify. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Sirencharm stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that, your transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover).

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service.

SECTION 9: THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for purchase-related transactions.

For these providers, we recommend you read their privacy policies so you can understand how your personal information will be handled by them.

In particular, remember that some providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you proceed with a transaction involving a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 10: SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 11: COOKIES

Here is a list of cookies that we use so that you can decide whether to opt out or not:

  • _session_id: unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).

  • _shopify_visit: no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits.

  • _shopify_uniq: no data held, expires at midnight (relative to the visitor) the next day, counts the number of visits to a store by a single customer.

  • cart: unique token, persistent for 2 weeks, stores information about the contents of your cart.

  • _secure_session_id: unique token, sessional.

  • storefront_digest: unique token, indefinite – if the shop has a password, this is used to determine if the current visitor has access.

SECTION 12: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province and have given us consent to allow any of your minor dependents to use this site.

SECTION 13: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here so you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer via email: support@sirencharm.art