Returns Policy

• 30-day warranty for manufacturing defects.

• Returns accepted within 30 days if unused and in original packaging.

• Handmade item — may be damaged by drops or impact; returns not accepted for cracked or chipped products caused by accidents.

• Photo confirmation may be required before return approval.

• Final sale on sirencharm.art — no exchanges or returns.

Shipping

Because each item is carefully handmade with natural materials, processing may take longer than mass-produced goods.

Estimated delivery times:

• United States: 5–10 business days on regular days, up to 15 business days during holidays or peak seasons.

• Rest of World: 10–15 business days on regular days.

Please note: these are estimates and not guaranteed.